We accept returns within 14 days of the original purchase due to an adverse reaction as well as product malfunction. If adverse reaction is the reason for the return, please call our office at 419-720-2008. We will have your provider contact you directly to help complete the form that must be completed for us to submit to the brand of the product.
All returns will be for merchandise credit or exchange only.
Please note, we are unable to accept returns on all prescription items such as tretinoin and Latisse, as well as cosmetics from Jane Iredale and Colorescience.